Delete your data
Captain's Player is a media player only. It does not provide, sell, host or include any channels, movies, series or other content, and it is not affiliated with any content provider. To watch anything you add a playlist from a source you are entitled to use. Any purchase unlocks app features only; it never includes or gives access to content.
Email support@captainsplayer.com, subject "Captain's Player data deletion", with the Device ID shown in the app (Settings, or the setup screen). Do not send passwords.
- Delete everything: we remove the device record, its playlists and saved details, customer name, email and phone, and support reports, within 30 days. The licence ends with it.
- Delete only some data: say what to remove (for example a playlist, or your contact details), and that you want to keep the licence.
- We keep payment records only where the law requires it, and tell you so.
- To also remove what is stored on the TV itself, clear the app's storage or uninstall it.